24/7 emergency service
Water where it shouldn’t be? We’ll stop it.
Flooded kitchens, basements and overflowing tanks need a fast response. We stop the source, make the plumbing safe and help you get back to normal.
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Quick answer
In a plumbing flood, turn off the water at the stopcock and switch off electricity to affected areas if it is safe to reach the consumer unit. Move valuables, photograph the damage for your insurer and call 07718 185128. We stop the source, repair the fault and help clear the water.
When to call
Signs you need help with flooding
- Water on the floor with no obvious source
- An overflow pipe dripping or running outside
- Cold water tank or cistern overflowing
- A basement or cellar taking on water
Our process
How we fix it
- 01
Stop
We isolate the water supply and stop the source.
- 02
Repair
The failed pipe, valve, float or fitting is repaired.
- 03
Clear
Standing water is cleared from affected areas.
- 04
Report
We explain what failed and what to tell your insurer.
Why us
What you can expect
Fast response
We treat floods as a priority call, 24 hours a day.
Source and safety
We stop the water, make the plumbing safe and advise on electrics and drying out.
Clean-up help
Basement flood clean-up and pumping out where needed.
What this service covers
- Emergency flood response
- Basement flood clean-up
- Overflow repairs
- Float valves and cisterns
- Water tanks
FAQs
Flooding & overflows: your questions answered
Why is my overflow pipe dripping?
A dripping overflow usually means a float valve in a toilet cistern or cold water tank is not shutting off properly. It is a quick, inexpensive repair, but worth doing before it gets worse.
What should I do first if my home floods?
Turn off the water at the stopcock, switch off electrics if it is safe to do so, move valuables and take photos. Then call us — and contact your insurer as soon as you can.
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Flooding? Call us now.
Call us any time, day or night. We will tell you the price band for when you need us and how soon an engineer can be there.